Shipping policy
At the moment, we use PostNL services for shipping our products in the Netherlands and internationally.
All the orders will be processed and shipped within 5 working days.
SHIPPING NETHERLANDS
Shipping costs:
Letterbox
| Track&Trace | 0 - 0,4kg* | 4,95 € |
| Standard Track&Trace | 0-10kg* | 6,50€ |
*Including the packaging box weight (approx. 100g)
Delivery time:
1-3 working days after the order is processed. Delays can occur due to Covid19.
EUROPE SHIPPING
EUR1 zone
Includes the following countries: Austria, Belgium, Denmark (excl. the Faroe Islands), France, Germany, Italy (excluding the Vatican and San Marino), Luxemburg, Spain, Sweden.
Shipping costs:
| Letterbox package international | 0 - 350 gr* | 7,75 € |
| Standard without Track&Trace | 0-2kg* | 9,50 € |
| Standard with Track&Trace | 0-2kg* | 13 € |
| Standard with Track&Trace | 2-5kg* | 19 € |
* Including the packaging box weight (letterbox approx. 50g, package 100g)
Please note that Soypa is not responsible if your shipment gets lost without Track&Trace service.
Delivery time:
can vary from 4 to 10 working days, and in some countries, delays can be expected due to Covid19.
EUR2 zone
Includes the following countries: Albania, Andorra, Bulgaria, Bosnia and Herzegovina, Croatia, Czechia, Cyprus, Estonia, Faroe Islands, Finland, Greece, Greenland, Hungary, Iceland, Ireland, Kosovo, Latvia, Liechtenstein, Lithuania, North Macedonia, Malta, Moldavia, Monaco, Montenegro, Norway, Ukraine, Poland, Portugal, Romania, San Marino, Serbia, Slovenia, Slovakia, Switzerland, UK*, Turkey.
*Due to the new Brexit regulations, at the moment we cannot ship to the United Kingdom.
Please have in mind that for all the countries outside of the EU, additional costs might be charged upon arrival at the destination country.
Shipping costs:
| Letterbox package international | 0-350g* | 9 € |
| Standard without Track&Trace | 0-2kg* | 12 € |
| Standard with Track&Trace | 0-2kg* | 18 € |
| Standard with Track&Trace | 2-5kg* |
25 € |
*Including the packaging box weight (letterbox approx. 50g, package 100g)
Please note that Soypa is not responsible if your shipment gets lost without Track&Trace service.
Delivery time:
can vary from 4 to 14 working days, and in some countries, delays can be expected due to Covid19.
INTERNATIONAL SHIPPING
For all the countries outside of the EU, additional costs of customs might be charged upon arrival at the destination country.
Shipping costs:
| Standard without Track&Trace | 0-2kg* | 23 € |
| Standard with Track&Trace | 0-2kg* | 29 € |
| Standard with Track&Trace | 2-5kg* |
47 € |
*Including the packaging box weight (approx. 100g)
Please note that Soypa is not responsible if your shipment gets lost without Track&Trace service.
Delivery time:
can take 14 working days, and in some countries, delays can be expected.
PICK - UP (Den Haag)
A pick-up option is available at the checkout. If you choose this option, you will receive an email with the details about the time of available pick-up after the payment. Please prepare your invoice (can be digital) or any other kind of identification upon arrival to avoid any inconvenience.
If you have any questions, please contact us at soypa@soypasoaps.com